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Terms & Conditions
Terms and Conditions
These Terms and Conditions govern your use of the Bishara E-store website (“BisharaEstore.com”), the terms of any purchases that you make via the BisharaEstore.com web site, and your relationship with BisharaEstore.com. (Hereinafter “we” or “us”).
Please read these carefully as they affect your rights and liabilities under the law. By using the site and/or registering on the site, you agree to these Terms and Conditions and to our Privacy and Cookies Policy.
1. BASIS OF USE OF THE BISHARA E-STORES Website.
1.2 These Terms and Conditions govern your use of the BisharaEstore.com site in general, the products that you purchase on the BisharaEstore.com site and all services provided in connection with them.
2.1. Registration is not compulsory and you may use a guest profile to place your online orders.
2.2 You must ensure that the details provided by you on registration or at any other time are correct and complete.
3. PASSWORD AND SECURITY
3.1 When you register to use the BisharaEstore.com site you will be asked to create a password. You should keep this password confidential and not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Bishara customer services immediately (see paragraph 25 below for contact details).
3.2 For security reasons we may require you to change your password or we may need to suspend your account.
5. INTELLECTUAL PROPERTY
5.1 The content of the BisharaEstore.com site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the BisharaEstore.com site on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print a copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the BisharaEstore.com site without written permission from us.
5.2 No license is granted to you in these Terms and Conditions to use any trademark of BisharaEstore.com, or its affiliated companies.
You may not use the BisharaEstore.com site for any of the purposes set out below.
· Gaining unauthorized access to other computer systems;
· Interfering with any other person's use of or access to the BisharaEstore.com site;
· Interfering or disrupting networks or websites connected to the BisharaEstore.com site;
· Transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or “spam”;
7. THIRD PARTY WEBSITES
As a convenience to BisharaEstore.com customers, the BisharaEstore.com site may include links to other websites or material. BisharaEstore.com is not responsible for any of these websites or material.
10. AVAILABILITY OF THE BISHARAESTORE.COM WEBSITE
10.1 BisharaEstore.com aims to provide a fault-free service, however, If a fault occurs you should report it to our customer services (details provided at the end ) or by email to Bisharaestores.com and we will attempt to correct the fault as soon as we reasonably can.
10.2 BisharaEstore.com site may be occasionally unavailable to allow for repairs and maintenance.
11. Some purchases made on the BisharaEstore.com site will also be governed by specific product terms and conditions. If you are unsure about anything related to purchasing of any product please contact customer services for further assistance.
12. PRICES OF PRODUCTS AND DESCRIPTIONS
12.1 We have taken utmost care to describe and show products as accurately as possible. Despite this, products may vary from their description. Product images are for representation purposes only and may vary slightly from the actual product. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services. Descriptions/performances /use age of products stated against each are based on the catalogue and technical literature printed by the manufacturers. Descriptions provided against each product are subject to change without prior notice.
12.2 Prices may sometimes differ between Bishara Establishment LLC’s wholesale or showroom retail prices and BisharaEstore.com prices. We are under no obligation to honour any of Bishara Establishment’s prices in the event they differ from those on BisharaEstore.com.
12.3 All Refunds will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.
12.4 The prices on BisharaEstore.com do not include delivery charges unless this is specifically stated, Delivery will be charged separately and shown at checkout time.
13. Product Availability
13.1 All products displayed for purchase are subject to availability or while stocks last (as may be applicable).
13.2 We try to ensure that we always stock the full product range. If for any reason we are unable to supply a particular product, we will not be liable, except to ensure that you are not charged for that product.
13.3 We may place restrictions on bulk buying of products. BisharaEstore.com reserves the right at our sole discretion, to limit the quantity per person and/or per order. The said limitations may be applicable to orders placed by the same account, the same credit card and also to orders that use the same billing and/or shipping address. BisharaEstore.com will provide notification to the customer should such limits be applied.
14. ACCEPTANCE OF ORDERS
14.1 Your order is an offer to buy from us. We will send you an order acknowledgement or invoice or packing list email detailing the products you have ordered.
14.2 Acceptance of your offer is confirmed only after we send you an order acknowledgement email. At this point, a contract is established between us for you to buy and us to sell the products that you have ordered from us.
14.3 After the contract is made, you can only amend or cancel your order subject to certain conditions. (Please see the order cancellation clause).
14.4 We may occasionally be unable to supply a product to you. If you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our refund policy.
15.1 Delivery will be made to the address specified when you completed the order, At the point of delivery, proper identity verification should be provided, i.e. Original Resident card, Passport, Driving License, to the courier delivering the items and a full name and signature must be provided on the delivery documents accompanying the consignment.
15.2 Deliveries will be executed in Muscat, Muttrah, Ruwi, Amerat, Mawaleh, Bawshar, Ghala, Azaiba, Maabela and Seeb areas.
15.4 We will make our best efforts to deliver your order within 2-4 working days. We shall not be liable if we fail to do so due to circumstances beyond our control. We shall contact you to let you know if we are having any problems getting a product to you within this time. If we are unable to do so within 10 days you are free to cancel your order and seek a full refund.
16. CANCELLING ORDERS IF YOU CHANGE YOUR MIND
16.1 We will not accept to Cancel any Order once confirmed and paid for because your convenience or if you change your mind. Please therefore make very sure about what you wish to purchase before making payment.
19. PAYMENTS AND CARDS –
19.1 Payment for your products will be taken at the time you place your order, payments are done via Visa and Master Credit or Debit Cards only. We operate through a professional secure third party Cyber source payment gateway.
19.2 Your credit/debit card details will be encrypted to the highest standard and held on the Cyber source Host payment gateway, secure from hackers.
19.3 When ordering from the BisharaEstore.com site we accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology, for example a 7.0 version or higher of Internet Explorer, version 3.5 or higher of Firefox, Chrome version 10 or higher and Safari version 5 of higher. This means that you cannot inadvertently place an order through an unsecure connection.
19.4 All customers will be charged in Omani Rial currency. If a foreign credit card is used then we are not responsible for price differences that will arise due to exchange rates and service charges by the customers issuing bank.
We may update these Terms & Conditions from time to time without notice.
21. OUR RESPONSIBILITIES.
23.1 The BisharaEstore.com site is provided by Bishara Establishment LLC without any warranties or guarantees other than expressly mentioned herein.
23.2 The BisharaEstore.com site provides content from other internet sites or resources and while BisharaEstore.com tries to ensure that the material included is correct and of high quality, We do not accept responsibility for any errors or omissions or for the results obtained from the use of such information or for any technical problems, you may encounter using this site. If we are informed of any inaccuracies in the material on the BisharaEstore.com site, we will attempt to correct them as soon as we reasonably can.
23.3 We disclaim all liabilities in connection with the following:
· Incompatibility of the BisharaEstore.com site with any of your equipment, software or telecommunications links; and
· Technical problems including errors or interruptions of the BisharaEstore.com site.
23.5 Our responsibility shall not include any losses such as lost data, lost profits, lost sales or business interruption.
24.1 Neither party shall be responsible for any breach of these Terms and Conditions, caused by circumstances beyond that party's control.
25. CUSTOMER SERVICES
If you have any queries, please contact us online Bsiharestores.com or via telephone +968-24794814 new number